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How do my players connect to the server?
Each server receives a fixed name following the pattern id.games.glowfish.de. The ID is shown in the customer portal. You share this name with your players. It stays the same even if the server is restarted or moved.
Differences by game
| Game | What your players need |
|---|---|
| Minecraft | Address without port. Entered under "Add Server". |
| Valheim | Join code if crossplay is enabled (it changes with every restart), otherwise address and port. In addition, the server password. |
| Factorio | Address and port under "Multiplayer" → "Connect to address". |
| Project Zomboid | Address and port under "Join" → "Favorites". |
| Terraria | Address and port entered separately under "Multiplayer" → "Join via IP". |
| Core Keeper | Game ID from the customer portal, or address and port with password. |
| Hytale | Address and port. |
| Garry's Mod | Address and port, via the console with connect address:port or via the server list. |
| Don't Starve Together | Server list in the game. |
When no port is needed
Several servers share one machine, so each server receives its own port. With a dedicated IP address (included with Flex XL, available as an add-on for the other tiers at €3.50 per month), the connection details in the customer portal show whether your players need to enter a port.
Connection problems
- Is the server running? The status is shown in the customer portal. After a new setup, the first start takes longer because the world is generated first.
- Is the port correct? Without a dedicated IP address, it is part of the address for Valheim, Factorio, Project Zomboid, Hytale and Garry's Mod, separated by a colon. Terraria asks for it in a separate field.
- Same set of mods? With Factorio and Project Zomboid, the server rejects the connection if mods are present in a different version. The message names the mod.
- Same game version? After a game update, all players must update as well.
- Full? The number of players depends on the tier. For Valheim, the limit is ten and is set by the game itself.
Players who help manage the server
You do not need to share your customer portal account. For players who should be allowed to start, stop or back up the server, you set up separate access, only for this server and only with the permissions you grant.
See also: All game servers Access for additional users Sharing the costs